Privacy Policy for Menopause and Beyond
Last Updated: 1st August 2025
Welcome to Menopause and Beyond ("we," "us," or "our"). We are committed to protecting the privacy of our website visitors and clients. This Privacy Policy outlines how we collect, use, and protect your personal information.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: When you sign up for a newsletter, book a coaching session, or contact us, we may collect your name, email address, and phone number.
- Health and Wellness Information: To provide effective coaching services, we may collect information about your health history, symptoms, lifestyle, and wellness goals. This is considered sensitive personal data. We will only collect this with your explicit consent.
- Payment Information: When you purchase a coaching package or product, we use a third-party payment processor (e.g., Stripe, PayPal). We do not directly store your credit card details.
- Usage Data: We may collect information about how you interact with our website, such as your IP address, browser type, pages visited, and the duration of your visit. We use services like Google Analytics for this purpose.
- Cookies: We use cookies to improve your user experience and analyze website traffic. You can choose to disable cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Coaching Services: We use your health and wellness information to personalize our coaching programs and provide tailored guidance.
- To Communicate with You: We use your contact information to schedule appointments, respond to your inquiries, send you newsletters, and provide updates about our services.
- To Process Payments: We use your payment information to process transactions securely through our third-party payment processor.
- To Improve Our Website: We analyze usage data to understand how our visitors use the website and to make improvements to its functionality and content.
- To Comply with Legal Obligations: We may use and disclose your information as required by law, such as in response to a court order or subpoena.
3. Data Security
We take the security of your personal information seriously. We implement a variety of security measures, including:
- Secure Sockets Layer (SSL) technology to encrypt data transmitted through our website.
- Password-protected systems and files for storing your information.
- Limiting access to your information to only those employees or contractors who need it to perform their jobs.
However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
4. Data Sharing and Disclosure
We will not sell, rent, or lease your personal information to third parties. We may share your information in the following limited circumstances:
- Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., website hosting, payment processing, email marketing services). These providers are contractually obligated to protect your information and are not permitted to use it for any other purpose.
- Legal Requirements: We may disclose your information if we are required to do so by law or if we believe in good faith that such action is necessary to comply with legal processes, protect our rights or property, or ensure the safety of our clients or the public.
- With Your Consent: We may share your information with third parties if you have given us your explicit consent to do so.
5. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Right to Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information.
- Right to Erasure ("Right to be Forgotten"): You have the right to request that we delete your personal information in certain circumstances.
- Right to Restrict Processing: You have the right to request that we limit the way we use your personal information.
- Right to Object: You have the right to object to our processing of your personal information.
- Right to Data Portability: You have the right to request that we transfer your personal information to another organization.
To exercise any of these rights, please contact us using the details below.
6. Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of other sites, and we encourage you to read the privacy policies of any website you visit.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this policy periodically for any updates.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: